Governance & Policies
Privacy Policy
Our privacy policy describes how we gather, use and manage personal data as a visitor to this website
This privacy policy applies between you, the User of this Website, and Quedgeley Town Council,
the owner and provider of this Website. Quedgeley Town Council takes the privacy of your
information very seriously. This privacy policy applies to our use of any and all Data collected by us
or provided by you in relation to your use of the Website.
This privacy policy should be read alongside, and in addition to, our Terms and Conditions, which can
be found at: https://quedgeley-tc.gov.uk/terms-and-conditions.
Please read this privacy policy carefully.
DEFINITIONS AND INTERPRETATION
1. In this privacy policy, the following definitions are used:
Data. Collectively all information that you submit to Quedgeley Town Council via the
Website. This definition incorporates, where applicable, the definitions provided in the Data
Protection Laws;
Cookies. A small text file placed on your computer by this Website when you visit certain
parts of the Website and/or when you use certain features of the Website. Details of the
cookies used by this Website are set out in the clause below (Cookies);
Data Protection Laws. Any applicable law relating to the processing of personal Data,
including but not limited to the GDPR, and any national implementing and supplementary
laws, regulations and secondary legislation;
GDPR. The UK General Data Protection Regulation;
Quedgeley Town Council (we or us). An organisation incorporated in England and Wales.
UK and EU Cookie Law. The Privacy and Electronic Communications (EC Directive)
Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive)
(Amendment) Regulations 2011 & the Privacy and Electronic Communications (EC Directive)
(Amendment) Regulations 2018;
User or you. Any third party that accesses the Website and is not either (i) employed by
Quedgeley Town Council and acting in the course of their employment or (ii) engaged as a
consultant or otherwise providing services to Quedgeley Town Council and accessing the
Website in connection with the provision of such services; and
Website. The website that you are currently using, https://quedgeley-tc.gov.uk, and any
sub-domains of this site unless expressly excluded by their own terms and conditions.
2. In this privacy policy, unless the context requires a different interpretation:
a) the singular includes the plural and vice versa;
b) references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses,
schedules or appendices of
c) this privacy policy;
d) a reference to a person includes firms, companies, government entities, trusts and
partnerships;
e) “including” is understood to mean “including without limitation”;
f) reference to any statutory provision includes any modification or amendment of it;
g) the headings and sub-headings do not form part of this privacy policy.
SCOPE OF THIS PRIVACY POLICY
3. This privacy policy applies only to the actions of Quedgeley Town Council and Users with
respect to this Website. It does not extend to any websites that can be accessed from this
Website including, but not limited to, any links we may provide to social media websites.
4. For purposes of the applicable Data Protection Laws, Quedgeley Town Council is the “data
controller”. This means that Quedgeley Town Council determines the purposes for which,
and the manner in which, your Data is processed.
DATA COLLECTED
5. We may collect the following Data, which includes personal Data, from you:
a) IP address (automatically collected);
b) web browser type and version (automatically collected);
c) operating system (automatically collected);
in each case, in accordance with this privacy policy.
HOW WE COLLECT DATA
6. We collect Data in the following ways:
a) data is given to us by you; and
b) data is collected automatically.
DATA THAT IS GIVEN TO US BY YOU
7. Quedgeley Town Council will collect your Data in a number of ways, for example:
a) when you contact us through the Website, by telephone, post, e-mail or through any
other means;
b) when you use our services;
in each case, in accordance with this privacy policy.
DATA THAT IS COLLECTED AUTOMATICALLY
8. To the extent that you access the Website, we will collect your Data automatically, for
example:
a) we automatically collect some information about your visit to the Website. This
information helps us to make improvements to Website content and navigation, and
includes your IP address, the date, times and frequency with which you access the
Website and the way you use and interact with its content.
b) we will collect your Data automatically via cookies, in line with the cookie settings on
your browser. For more information about cookies, and how we use them on the
Website, see the section below, headed “Cookies”.
OUR USE OF DATA
9. Any or all of the above Data may be required by us from time to time in order to provide you
with the best possible service and experience when using our Website. Specifically, Data
may be used by us for the following reasons:
a) internal record keeping;
b) improvement of our products / services;
in each case, in accordance with this privacy policy.
10. We may use your Data for the above purposes if we deem it necessary to do so for our
legitimate interests. If you are not satisfied with this, you have the right to object in certain
circumstances (see the section headed “Your rights” below).
WHO WE SHARE DATA WITH
11. We may share your Data with the following groups of people for the following reasons:
a) our employees, agents and/or professional advisors – for analysing web traffic to
improve site performance;
in each case, in accordance with this privacy policy.
KEEPING DATA SECURE
12. We will use technical and organisational measures to safeguard your Data, for example:
a) access to your account is controlled by a password and a user name that is unique to
you.
b) we store your Data on secure servers.
13. Technical and organisational measures include measures to deal with any suspected data
breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us
know immediately by contacting us via e-mail address.
14. If you want detailed information from Get Safe Online on how to protect your information
and your computers and devices against fraud, identity theft, viruses and many other online
problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM
Government and leading businesses.
DATA RETENTION
15. Unless a longer retention period is required or permitted by law, we will only hold your Data
on our systems for the period necessary to fulfil the purposes outlined in this privacy policy
or until you request that the Data be deleted.
16. Even if we delete your Data, it may persist on backup or archival media for legal, tax or
regulatory purposes.
YOUR RIGHTS
17. You have the following rights in relation to your Data:
a) Right to access – the right to request (i) copies of the information we hold about you at
any time, or (ii) that we modify, update or delete such information. If we provide you
with access to the information we hold about you, we will not charge you for this, unless
your request is “manifestly unfounded or excessive.” Where we are legally permitted to
do so, we may refuse your request. If we refuse your request, we will tell you the
reasons why.
b) Right to correct – the right to have your Data rectified if it is inaccurate or incomplete.
c) Right to erase – the right to request that we delete or remove your Data from our
systems.
d) Right to restrict our use of your Data – the right to “block” us from using your Data or
limit the way in which we can use it.
e) Right to data portability – the right to request that we move, copy or transfer your Data.
f) Right to object – the right to object to our use of your Data including where we use it for
our legitimate interests.
18. To make enquiries, exercise any of your rights set out above, or withdraw your consent to
the processing of your Data (where consent is our legal basis for processing your Data),
please contact us via e-mail address.
19. If you are not satisfied with the way a complaint you make in relation to your Data is
handled by us, you may be able to refer your complaint to the relevant data protection
authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact
details can be found on their website at https://ico.org.uk/.
20. It is important that the Data we hold about you is accurate and current. Please keep us
informed if your Data changes during the period for which we hold it.
LINKS TO OTHER WEBSITES
21. This Website may, from time to time, provide links to other websites. We have no control
over such websites and are not responsible for the content of these websites. This privacy
policy does not extend to your use of such websites. You are advised to read the privacy
policy or statement of other websites prior to using them.
CHANGES OF BUSINESS OWNERSHIP AND CONTROL
22. Quedgeley Town Council may, from time to time, expand or reduce our business and this
may involve the sale and/or the transfer of control of all or part of Quedgeley Town Council.
Data provided by Users will, where it is relevant to any part of our business so
transferred, be transferred along with that part and the new owner or newly controlling
party will, under the terms of this privacy policy, be permitted to use the Data for the
purposes for which it was originally supplied to us.
23. We may also disclose Data to a prospective purchaser of our business or any part of it.
24. In the above instances, we will take steps with the aim of ensuring your privacy is protected.
COOKIES
25. This Website may place and access certain Cookies on your computer. Quedgeley Town Council uses Cookies to improve your experience of using the Website. Quedgeley Town Council has carefully chosen these Cookies and has taken steps to ensure that your privacy
is protected and respected at all times.
26. All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.
27. Before the Website places Cookies on your computer, you will be presented with a message
bar requesting your consent to set those Cookies. By giving your consent to the placing of
Cookies, you are enabling Quedgeley Town Council to provide a better experience and
service to you. You may, if you wish, deny consent to the placing of Cookies; however certain
features of the Website may not function fully or as intended.
28. This Website may place the following Cookies:
a) Strictly necessary cookies. These are cookies that are required for the operation of
our website. They include, for example, cookies that enable you to log into secure
areas of our website, use a shopping cart or make use of e-billing services.
b) Analytical/performance cookies. They allow us to recognise and count the number
of visitors and to see how visitors move around our website when they are using it.
This helps us to improve the way our website works, for example, by ensuring that
users are finding what they are looking for easily.
c) Functionality cookies. These are used to recognise you when you return to our
website. This enables us to personalise our content for you, greet you by name and
remember your preferences (for example, your choice of language or region). By
using the Website, you agree to our placement of functionality cookie.
29. You can find a list of Cookies that we use in the Cookies Schedule.
30. You can choose to enable or disable Cookies in your internet browser. By default, most
internet browsers accept Cookies but this can be changed. For further details, please see the
help menu in your internet browser. You can switch off Cookies at any time, however, you
may lose any information that enables you to access the Website more quickly and
efficiently.
31. You can choose to delete Cookies at any time; however, you may lose any information that
enables you to access the Website more quickly and efficiently including, but not limited to,
personalisation settings.
32. It is recommended that you ensure that your internet browser is up-to-date and that you
consult the help and guidance provided by the developer of your internet browser if you are
unsure about adjusting your privacy settings.
33. For more information generally on cookies, including how to disable them, please refer to
aboutcookies.org. You will also find details on how to delete cookies from your computer.
GENERAL
34. You may not transfer any of your rights under this privacy policy to any other person. We
may transfer our rights under this privacy policy where we reasonably believe your rights
will not be affected.
35. If any court or competent authority finds that any provision of this privacy policy (or part of
any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the
extent required, be deemed to be deleted, and the validity and enforceability of the other
provisions of this privacy policy will not be affected.
36. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or
remedy will be deemed a waiver of that, or any other, right or remedy.
37. This Agreement will be governed by and interpreted according to the law of England and
Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction
of the English and Welsh courts.
CHANGES TO THIS PRIVACY POLICY
38. Quedgeley Town Council reserves the right to change this privacy policy as we may deem
necessary from time to time or as may be required by law. Any changes will be immediately
posted on the Website and you are deemed to have accepted the terms of the privacy policy
on your first use of the Website following the alterations.
ATTRIBUTION
39. This privacy policy was created on 30 January 2023.
COOKIES
Below is a list of the cookies that we use. We have tried to ensure this is complete and up to date,
but if you think that we have missed a cookie or there is any discrepancy, please let us know.
a) Web Analytics Cookie. Used for tracking site usage.